Privacy Policy

Welcome to Olfactory Club. Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Data Controller Information

The data controller responsible for your personal data is:

Olfactory Club
Email: olfactorycluboperations@gmail.com
Phone: 01716100988

Address:
Flat 602, House 11, Road 108
Gulshan 2, Dhaka 1212
Bangladesh

2. Information We Collect

We may collect and process the following categories of personal data:

Identity Data (Name)
Contact Data (Phone number, email address)
Address Data (Shipping and billing address)
Transaction Data (Order details, payment method)
Technical Data (IP address, browser type, device information)

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following lawful bases:

Contractual Necessity: To process and deliver your orders
Legitimate Interests: To improve our services and prevent fraud
Consent: For marketing communications (if applicable)
Legal Obligation: To comply with applicable laws and regulations

4. How We Use Your Information

Your personal data is used for:

Order processing and delivery
Customer support and communication
Transaction verification and fraud prevention
Improving website performance and user experience
Sending updates, offers, or promotions (only with your consent)

5. Data Sharing & Disclosure

We do not sell your personal data.

We may share your information with:

Courier and delivery service providers
Payment processing partners
IT and website service providers
Government or legal authorities (if required by law)

All third parties are required to respect your data and process it securely.

6. International Data Transfers

As we operate in Bangladesh, your data may be processed locally. If any data is transferred outside your region, we ensure appropriate safeguards are in place to protect your information.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes we collected it for
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce agreements

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Analyze user behavior
Improve user experience

You can control or disable cookies through your browser settings.

10. Your Data Protection Rights (GDPR)

If GDPR applies to you, you have the following rights:

Right to Access – Request a copy of your personal data
Right to Rectification – Correct inaccurate or incomplete data
Right to Erasure (Right to be Forgotten) – Request deletion of your data
Right to Restrict Processing – Limit how your data is used
Right to Data Portability – Receive your data in a structured format
Right to Object – Object to data processing based on legitimate interests
Right to Withdraw Consent – Withdraw consent at any time

To exercise any of these rights, please contact us.

11. Third-Party Links

Our website may contain links to external websites such as social media platforms. We are not responsible for their privacy practices. Please review their policies separately.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Your continued use of our website indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: olfactorycluboperations@gmail.com
Phone: 01716100988